Exchange & Return Policy

At Mutawakkil Pharma, customer satisfaction is our priority. If you receive a damaged, incorrect, or defective product, you may request an exchange or return within 7 days of delivery.

Exchange & Return Conditions

• Product must be unused and in original packaging.

• Exchange is only applicable for damaged, defective, or wrong items.

• Products opened or used cannot be returned for hygiene and safety reasons.

• Customers must provide order details and product images for verification.

Refund Policy

Once the return is approved, the refund or exchange process will be completed within a few working days.

For assistance, please contact our customer support team through WhatsApp or email.